To assist you, we have included a medical receptionist resume sample for you to peruse, located below. You can use it to craft your own or compare your current one to see if there is a more effective way to include the information you need to. We also offer some additional writing tips to help you through the process. When your resume is top-notch, you have a better chance of receiving calls for interviews.
Medical Receptionist Resume Sample
Seattle, WA 11111 • [email protected] • 555-222-2222
Summary
Professional medical receptionist with over five years of experience in clerical roles. Organized with ability to efficiently manage patient flow and doctors’ schedules. Excellent communication, customer service, and interpersonal skills.
Skills and Qualifications
- Excellent verbal and written communication skills
- Organized with a strong attention to detail
- Strong ability to multitask in a fast-paced environment
- Great customer service skills with a courteous and professional demeanor
- Very trustworthy and protective of patient privacy
- Knowledgeable in EHR and accounts receivable
Work Experience
June 2015 – present
- Schedule patient appointments and schedule appointments with referral providers
- Developed program to decrease no-show appointments by 60%
- Greet and check patients in with an average of 50 visits per day; collect insurance information and verify coverage
- Manage patient files and records via EMR software and maintain patient confidentiality in regard to clinic standards and HIPAA regulations
- Coordinate schedules of three physicians and five nurse practitioners, and maintain flow of patients to keep schedule on track
- Manage inventories of office and medical supplies; stock deliveries and reorder when necessary
May 2013 – June 2015
- Greeted families and helped young children feel comfortable by making office welcome and kid-friendly
- Obtained insurance authorization for services and explained benefits to parents; collected co-payments and recorded all client and insurance payment transactions; followed up with insurance companies regarding nonpayment
- Transcribed notes for doctors when necessary and kept neat and orderly filing system
- Managed inventory and cut budget by 5%
June 2012 – May 2013
- Managed complex phone system, answering calls and directing callers to 10 different departments; took messages for absent parties
- Maintained appointments and calendars for management and prepared travel itineraries when needed
- Organized filing system and maintained electronic and paper documents
- Greeted clients and escorted them to their destinations
- Prepared meeting rooms with necessary audio-visual equipment, food, and beverage
Education
Courses in spreadsheet applications and word processing – 2013
High School Diploma – 2012
Seattle North High School
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Is This a Good Medical Receptionist Resume? Let’s Check
Yes. Managers typically spend fewer than 10 seconds glancing over a resume before deciding whether to continue reading or not. In this sample, the Summary includes much of the important information right away, which showcases to the employer exactly the qualifications the jobseeker is bringing to the role. In this section, use three sentence fragments or bullet points to showcase skills, experience, and personality traits.
Yes, it does. Both the skills and work experience sections point out the essential skills, experience, and accomplishments that are necessary to excel in this job. The applicant listed aptitudes such as organization, detail-oriented, and great communication in the skills section and then demonstrated them in the work experience section. It may help to refer to the specific job description and use its required qualifications throughout your document.
Using metrics is a great way to demonstrate abilities, and this medical receptionist resume sample does this well. Examples of this include “no-show appointment by 60%,” “50 visits per day,” “cut budget by 5%,” and “10 different departments.” Hiring managers can get a good picture of the responsibilities and accomplishments candidates have done when they implement numbers.
Absolutely. Even though the applicant only has a high school education, she points out that she has taken classes in word processing and spreadsheet application, which are important skills for a medical receptionist. She also lists a professional seminar focused on elements of the job that are important. Showing these extra trainings and education can help an applicant stand out over the competition.
Yes, it does. In regard to the work experience section, rather than starting each duty with “responsible for” or “worked on,” it is smart to use a variety of strong verbs to demonstrate abilities. For example, this resume uses words such as prepared, greeted, managed, organized, maintained, coordinate, and schedule. This demonstrates a breadth of duties and gives the hiring manager a clearer picture of what the applicant has experience in.
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