One of the best ways to strengthen your resume is to review a sample and implement the same writing strategies. The following IT operations technician resume sample demonstrates what a strong resume looks like. You can follow the formatting example exactly and let it guide the content you include. Additionally, this writing guide fully explains every aspect of writing a resume just as strong as the sample so you can get writing and land a job.
IT Operations Technician Resume Sample
Detail-oriented and dedicated IT operations technician with more than a decade of experience working in the information technology field. Knowledgeable with all standard IT software and hardware and experience with database operation and maintenance. Proficient at identifying areas of poor efficiency and making improvements to save time and money.
- C+ and Java programming languages
- Certified with Sybase SQLAnywhere and familiar with other IT software
- IT support technician experience
- Excellent critical thinking, evaluation, and analysis skills
- Strong communication abilities, both written and verbal
- Familiar meeting scheduled deadlines
- Comfortable in a position of leadership
- Database maintenance and optimization
West Coast Technology, Los Angeles, California
- Evaluate database operations and create in-depth reports that detail progress and efficiency
- Present reports at monthly board meeting, making recommendations for improvements and answering inquiries about the IT department
- Oversee database operation on a daily basis, ensuring it does not run into any errors
- Perform maintenance on computer systems and networks
- Install security systems to prevent loss of corporate information
- Improved database efficiency by 10%
LA Tech Co., Carson City, California
- Completed initial database setup, taking all aspects into consideration to get the hardware operational
- Performed upgrades and installed updates on the database and corporate network
- Inspected computer systems to identify areas ready for improvement
- Implemented backup system on database in case of failure
- Maintained a systems efficiency rating of 90% for three years
LA Tech Co., Carson City, California
- Interacted with internal and external personnel, providing technical support, answering questions, and assisting with software issues
- Inspected computer hardware in person to identify issues and implement fixes to return normal function
- Explained complicated technological concepts to help resolve technical problems and prevent them in the future
- Held external client satisfaction rating of 95% for two years
University of Los Angeles, 2009
Bachelor of Science in Information Technology
University of Los Angeles, 2007
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Is This a Good IT Operations Technician Resume? Let’s Check
It does, and you should implement this strategy as well. Using real numbers accomplishes many things at once. It greatly strengthens your resume and adds credibility to your claims. It also gives readers a better idea of exactly what kind of employee you really are. It emphasizes the benefits you could provide if they choose to hire you.
This resume sample accomplishes this primarily through the skills section. This is the best section for including detailed and specific technological information, such as types of software or databases you have worked with in the past. Do not just state that you have technological knowledge; demonstrate it by including specific tech keywords.
It is. It is an easy aspect to overlook, but the tone you write in also says a lot about you. This IT operations technician resume sample confidently states the writer’s qualifications and skills, as well as past accomplishments and responsibilities. Because you are trying to appeal to the reader, you do not need to be apologetic or nervous about proclaiming how you would benefit the company you are applying to.
It is, and it is because of the format of the section. First, note that this is the first meaty section. This is because it is the most important information in the resume. Second, list the positions in reverse chronological order, beginning with the most recent. Each bullet point needs to begin with a strong action verb to emphasize your abilities and previous responsibilities. Additionally, only positions you currently hold should be in present tense. All others should use past tense writing. Finally, try to include at least five bullet points for the most important jobs you describe.
The more extensive the work experience section is, the better, and this IT operations technician resume sample includes three positions and two related degrees. This is a good length to establish expertise, but your resume can still be quite effective if your previous experiences are not quite as long. You still need to establish your familiarity with the position, however. By including more bullet points in fewer positions, it successfully showcases your abilities and experience.