Whether you’re just getting started on your resume or you’re polishing a previous draft, rely on our host resume sample for solid advice on content and formatting. You’ll learn how to structure each section and benefit from professional writing guidelines to make your document stand out from the pack. In addition, we’ve also included best practices for resume creation along with industry-specific tips. Refer to our example and follow our advice to boost your chances of getting the interview.
Host Resume Sample
Friendly, service-focused host with seven years of experience in upscale casual, Italian, and Asian fusion restaurants. Effective, organized professional skilled at reservations management, service workflow planning, and directing dining room staff. Team player balancing collaboration and leadership to provide a stellar dining experience.
- Reservation management
- Workflow planning and optimization
- Dinner service planning
- Customer service
- Conflict resolution
- Strong oral, written, and interpersonal communication skills
- Efficient in multitasking and time management
Dinner Service Host, 2015 – Present
- Schedule patron reservations and plan seating arrangements for main dining area
- Verify and update reservation schedules for the restaurant’s three private dining rooms
- Collaborate with kitchen, catering, and dining room managers to meet anticipated service demands
- Create nightly table assignments for wait staff and direct service workflows
- Monitor dining room and advise servers of patrons requiring additional assistance
- Resolve guest complaints and communicate feedback to management and staff
- Reduced guest seating wait times by 33% by adopting online hospitality service that allows patrons to add themselves to the restaurant’s “wait list”
Host, 2012 – 2015
- Greeted diners, escorted them to available seating, and presented menus
- Educated patrons about daily appetizer, drink, and meal specials
- Informed inquiring diners about available reservations, then updated bookings and planned seating arrangements
- Scrutinized dining room conditions and guided staff in its preparation prior to dinner service
- Organized and implemented table assignments for wait staff
- Earned “Employee of the Year” in 2014
Daytime Host, 2010 – 2012
- Welcomed patrons, seated them, and advised them of food and drink specials
- Inspected dining areas and worked with servers to clean, set up, and stock supplies
- Answered telephone inquiries and updated reservation schedules
- Delegated table assignments to wait staff and directed service workflows
- Ensured fulfillment of patron needs by monitoring the dining room and communicating with servers
- Attained 95% guest satisfaction ratings from diners surveyed in 2012
Bachelor of Science, Hospitality Management
Anticipated Graduation 2018
Cumulative GPA: 3.9/4.0
Treasurer, OSU Hospitality Management Association
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Is This a Good Host Resume? Let’s Check
Yes. He establishes his expertise by first mentioning reservations management in his summary statement. That’s a wise move, since the summary is the first thing a hiring manager sees and can be a “quick pitch” of your strongest qualifications. Moreover, he also includes reservations management in the skills section of his resume. Additionally, he drives the point home in his work history by detailing his experience receiving, updating, and monitoring each restaurant’s reservations schedule.
Yes. In the skills section, he includes industry-relevant abilities such as “dinner service planning,” “workflow planning and optimization,” and “efficient in multitasking and time management.” Furthermore, he incorporates “collaborate with kitchen, catering, and dining room managers to meet anticipated service demands” in the description of his most recent job position. When factored in with his other responsibilities of directing table assignments for wait staff, these together illustrate that he can effectively plan for adequate resources to ensure guest satisfaction.
Absolutely! He’s added three instances of metrics and accomplishments that demonstrate his worthiness as a job candidate. In his most recent position, he mentions a 33% reduction in guest seating wait times because of an improvement he proposed to management. It’s also helpful that he included his “Employee of the Year” award for his second job and an achievement of 95% guest satisfaction ratings in his oldest position listed. These numbers will help him stand out from other jobseekers vying for the same opportunities.
In the skills portion, he indicates that he has some key abilities needed for restaurant and hospitality professionals to succeed in customer-facing roles: “conflict resolution” and “strong oral, written, and interpersonal communications skills.” Adding these to his resume is a smart strategy, since these skills are a major cornerstone of providing a pleasant, personalized dining experience. In addition, the unique metrics and accomplishments he’s attained are proof that backs up the claims he makes in his summary statement and skills section.
Definitely! Since he is currently pursuing an undergraduate degree in hospitality management, there’s no need for him to mention his high school diploma. Also, the inclusion of his cumulative GPA is appropriate, considering that he’s still in school. As an added bonus, he’s listed his membership in a student organization related to his field.