When employers invite you for a job interview, they should already have a good idea of what you have to offer. They should already know what experiences you have and what skills you possess. The interview should primarily be about learning more intricate details about you as an employee. You need to make sure you answer all questions to the best of your ability, but the only way you can even get to the interview stage is by having an incredible resume. When you search for a job in fast food, take a look at our McDonalds crew member resume sample for guidance.

In addition to the sample resume, we also provide resume writing tips. Both of these resources are meant to provide you with a better understanding of what hiring managers look for when reading applications. Once you finish reading these, you will feel ready to go back and customize your old document.


McDonalds Crew Member Resume Sample

Nick Showalter
Jacksonville, FL • [email protected] • 555-555-4662


Energetic fast food worker who places an emphasis on customer satisfaction. Possess exceptional communication skills to work with all people at an establishment. Great physical stamina and ability to remain on feet for hours at a time.


  • Experience using deep fryers, food warmers, and food dicers
  • Expertise with point of sale terminals
  • Excellent customer service skills
  • Knowledge of safe food production
  • Ability to lift over 50 pounds
  • Able to work any schedule
  • Proficient at multitasking
  • Conflict resolution

Work Experience

Fast Food Worker – Big Bill’s Burgers
2016 – Present
  • Take orders from customers, sometimes as many as 150 in an eight-hour shift, and communicate orders to kitchen staff
  • Train new employees, and oversee their activities for at least a week
  • Resolve complaints customers may have, and work to fix the problem without involving the manager
  • Accept a variety of payments, including cash, credit cards, and Apple Pay, from customers, and make exact change when necessary
  • Clean both work and dining areas throughout any given shift, making sure to wipe down tables after a group leaves
  • Collect dishes and cups from tables, and wash all dishes at the end of a shift
  • Prepare a variety of specialty drinks and dessert, including milkshakes and smoothies
  • Maintain a record of restaurant’s inventory, and inform supervisor of when to order more supplies
Cashier – Indigo Vegan Restaurant
2015 – 2016
  • Greeted customers when they entered the restaurant, and answered any questions they may have had about specific menu items
  • Served customers drinks and food, bringing the orders directly to their tables
  • Counted money in cash drawers at the beginning and end of every shift
  • Bagged to-go orders, and kept to-go orders under food warmer to ensure freshness when customer came for pick up
  • Sanitized every area of the restaurant, helping the establishment earn an A rating from the local health department
  • Conducted various other responsibilities on behalf of the organization, including taking the trash out, posting routinely on the restaurant’s Facebook page, and revising orders when something was wrong


High School Diploma – May 2015
Cypress Bay High School

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Is This a Good McDonalds Crew Member Resume? Let’s Check

Does the McDonalds crew member resume sample place an emphasis on providing exceptional customer service?

Absolutely, it does. For any job where you will have to interact with the public, you need to excel at customer service. That means if you have prior experience working at restaurants or in retail, then you should emphasize how you have worked with the public in the past. You want to make it clear you will always have a smile on your face when at the job.

Similarly, conflict resolution skills are also important. Does the sample resume touch on that?

While you want to discuss customer service to an extent, you also want to mention instances when you resolved conflicts with customers. Sooner or later, something will go wrong. You do not want your resume to state you have never had a problem with a customer because a hiring manager will assume you want to hide something. Embrace the challenges you faced in the past, and bring up an instance where you helped make a customer happy, as is the case with the McDonalds crew member resume sample.

Does the sample resume touch on the jobseeker’s ability to handle the physical demands of the job?

Working at a McDonald’s, or any fast food restaurant for that matter, will require a level of physical prowess. You do not have to be in superb shape, but you should be able to remain on your feet for hours of a time and lift packages. The McDonalds crew member resume sample goes a step further by stating the jobseeker can lift over 50 pounds.

Does the McDonalds crew member resume sample make it clear the applicant knows how to handle money?

Yes. As a general crew member, you may not have a lot of financial responsibility, but you should be trustworthy and capable of handling money. Inform the hiring manager of your experiences using a cash register and balancing cash drawers. It is difficult training others to handle cash, so you will have a leg up from the competition if you show you already know how to take care of all that.

Could hiring managers easily skim this sample resume to obtain all pertinent information?

Yes. This resume clearly labels each section as the professional summary, skills, work history, and education. That means if hiring managers just want to see your work experiences, then they know exactly where to look. Most employers only spend about 10 seconds reviewing a single resume, so make sure yours is clear and concise.

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The Most Important McDonalds Crew Member Resume Sample Takeaways

This McDonalds crew member resume sample shows what skills and experiences are most valuable to getting this kind of job. You naturally will have a different background, but you want to try to emphasize the qualities valued most in the fast food industry. You also want everything presented properly on the page so that it is not a hassle for hiring managers to quickly review it. Hopefully you will get more interviews, but in case you need extra help, use our resume builder.