Review our writing guide and use our server resume sample as a base upon which to build your own document. Look to the sample for ideas on how to structure your resume so it is easy to read. Carefully read each section to understand what to include and exclude in your professional summary, skills, work history, and education sections. If you are willing to put in some effort and use our detailed guide for assistance, you will have a finished document to submit with applications in no time.
Server Resume Sample
San Francisco, CA 11111 • [email protected] • 555-555-0392
Friendly and professional server with over 10 years of experience in the restaurant industry and customer service. Adept at multitasking service duties and resolving customer complaints to ensure optimum dining experiences. Proficient in menu memorization and restaurant computers and software with an in-depth knowledge of food and alcohol.
- Customer service
- POS systems
- Health and safety regulations and liquor laws
- Cash handling
- Menu and specials memorization
- Conflict resolution
- Wine, beer, and liquor knowledge
2014 – present
- Ensure excellent food and alcohol service to up to 30 customers at a time
- Make recommendations on food and alcohol orders when appropriate, successfully increasing profits by 12% on average each month.
- Assist restaurant manager with menu updates, suggesting new entrees and appetizers that prove very popular
- Train new employees in customer service, complaint resolution, and health and safety procedures and policies
- Resolve customer complaints efficiently, involving the restaurant manager only when absolutely necessary
2009 – 2014
- Delivered food and alcohol orders in a timely manner, handling as many as 28 guests at a time
- Performed opening and closing duties, such as cleaning designated stations and stocking and restocking supplies
- Aided other servers in order taking and delivery and cash register handling during peak hours as needed
- Received Employee of the Year Award twice for consistently providing fast and friendly service
- Handled cash and credit card payments promptly and made accurate change as necessary
2006 – 2009
- Helped servers deliver food and cleared customers’ plates when appropriate to ensure faster turnaround times in a restaurant that accommodated up to 200 customers at a time
- Cleaned tables and floors quickly and thoroughly in accordance with health codes to maintain a comfortable dining atmosphere at all times
- Carried dishes and cutlery to and from the dishwashing station and assisted the kitchen with food preparation
- Multitasked service duties in a prompt manner, refilling drinks and delivering and clearing away salads and side dishes as requested
- Set up and shut down kitchen and dining stations on a daily basis and monitored stock rooms to ensure a steady inventory of supplies
San Francisco Community College, San Francisco, CA
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Is This a Good Server Resume? Let’s Check
Yes! Look at the summary statement. The jobseeker identifies his hard skills in “customer service,” “resolving customer complaints,” and “menu memorization.” He also labels himself as “friendly and professional” and mentions skills in multitasking. These are vital personality traits and soft skills to a position as a server. He goes on to list even more relevant and essential proficiencies in his skills section, including “POS systems” and “cash handling.”
As you can see, the applicant asserts in his work experience section that he resolved complaints “efficiently,” fulfilled orders “in a timely manner,” and went beyond his own duties by helping coworkers “during peak hours,” all of which show that he provides fast service in busy environments. He also uses metrics, stating the number of customers he served at a time, to paint a clearer picture in hiring managers’ minds.
It does. Most server positions do not require candidates to have post-secondary education, but the jobseeker in this sample lists an associate degree in a relevant field, customer service, to help separate himself from the competition. Additionally, he includes impressive accomplishments that other candidates might not have, such as increasing restaurant profits by 12% and receiving Employee of the Year Awards.
Absolutely! The jobseeker clearly states his skills in “health and safety regulations and liquor laws” in his skills section so employers know he will not compromise the integrity of their businesses. The work experience section goes on to illustrate duties such as cleaning “in accordance with health codes” and training new employees in “health and safety procedures and policies.”
Yes! The writer kept the summary statement to three succinct sentences, and the skills section uses bullet points and short phrases so a hiring manager can skim it within a few seconds. The work experience section uses descriptive language and bold action words at the beginning of each bullet point to capture and keep readers’ attention, and the education section is short and to the point.