Entry Level Healthcare Administration Resume
Enthusiastic healthcare administrator with a commitment to ensuring quality care for all patients. Experienced in managing urgent clinics and assisted living facilities and in working with hospital admissions. Seeks opportunities to collaborate with other professionals to foster an environment of learning and growth.
- Excellent ability to manage and lead effectively
- Experience in recruiting, orientation, and increasing employee retention
- Outstanding computer skills, including Microsoft Office
- Knowledge of the practices and principles of healthcare management and the operation of a healthcare organization
- Ability to motivate and inspire peers to achieve higher levels of performance
- Fluent in Spanish
- Good communicator, capable of writing and presenting reports
Ashley Manor, Ashburnham, MA
- Direct staff in the completion of everyday responsibilities required for the care of the patients
- Ensure staff and facility compliance with state rules and regulations
- Work with Senior Care Advisor to determine best care protocol for patients’ needs
- Assist in the compilation of financial statements and operational budget performance, including staffing hours and census
- Implemented a staff Compassionate Care program that reduced patient complaints by 15%
- Follow through with staff assignments and hold staff accountable for the completion of their work
Neighborcare Urgent Clinic, Fitchburg, MA
- Worked with Senior Administrator to develop and upgrade systems that affect clinic operations
- Coordinated clinic activities to ensure patient access to clinic services
- Assisted with performance evaluation policies and protocols
- Oversaw staff trainings and certifications, such as CPR training
- Reviewed clinic staff schedules to accommodate vacations, illness, meetings, etc.
- Identified and resolved concerns patients had with treatment, staff, or clinic operations
- Introduced a software program to manage inventory that cut supply costs by 8%
Volunteer Office Assistant, September 2011 – June 2013
- Learned hospital admissions software
- Assisted admissions clerk with patient processing and information intake
- Helped prepare weekly admissions reports
Westminster Street Clinic for the Homeless, Westminster, MA
Volunteer, August 2008 – August 2009
- Cleaned examining rooms and labs
- Took stock inventory, ordered new stock when needed
- Signed patients into the clinic
Bachelor of Science in Healthcare Administration, 2013
Minor in Psychology
Magna cum laude
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Is This a Good Dancer Resume? Let’s Check
The candidate is relatively new to the work arena, and therefore it is important that her limited job experience shows she has the background necessary to continue up the career ladder. She lists a broad range of responsibilities that give her a well-rounded appearance. She has managed staff schedules, overseen staff training, assisted with patient complaints, and implemented two programs with measurable positive outcomes. She is clearly capable in a variety of areas.
Absolutely. The candidate starts her list with leadership ability, which is crucial in a healthcare administrator. She has the required hard skills, such as knowledge of computers and healthcare practices. Then she lists some compelling soft skills, such as motivational, inspirational, and good at communication. The added icing on the cake is fluency in Spanish. For anyone seeking a job in healthcare, a second language is a great advantage.
Yes. It is a great idea for this candidate to include her volunteer experience. She only has a few years of solid employment, so the volunteer experience shows potential employers that she has been interested in the healthcare field for a long time. She also gained some valuable skills from her volunteer work, learning admission software and how to inventory supplies.
The candidate desires and works for quality care for all patients. This is the core of healthcare and what employers hope to find in a jobseeker. The candidate is a collaborator and seeks to “foster an environment of learning and growth.” This is a powerful statement. The healthcare industry is in constant flux, introducing new drugs, treatments, and protocols every day. An employee who wants to learn and remain informed about the changes in healthcare is an asset to any institution.
This is a great example of a professional resume. The sections are clearly outlined. The bulleted lists are easy to read. Notice how each statement in the work experience section begins with a verb. This encourages the hiring manager to imagine the jobseeker doing the work. Prospective employers can see at a glance the candidate’s skills, education, and work experience, a key trait when each resume only gets 10 seconds to impress.