Collections

Assembler, October 10, 2016, April 6 2017, Austin Company, Yadkinville, North Carolina, United States, Looking to find an opportunity to expand my work experience.

Janitor, 01/2016, 03/2017, Aetna Intergrated, Columbus, Ohio, Franklin, Cleaned and made small repairs in a office building. Cleaned 25 offices, a restaurant, 5 meeting rooms, a conference room, a reception lounge, 7 bathrooms, 3 lifts, stairs, and a cafeteria on daily basis. Cleaned and made small repairs in a office building. Cleaned 25 offices, a restaurant, 5 meeting rooms, a conference room, a reception lounge, 7 bathrooms, 3 lifts, stairs, and a cafeteria on daily basis. Installed and repaired wiring and equipment for electrical services at the library. Substituted damaged mechanisms and reconstructed or repaired them.

To obtain a job to build experience towards my future career.

REIMBURSEMENT COORDINATORS/MEDICAL COLLECTIONS, DECEMBER 2009, MAY 2010, UNITED HEALTH GROUP, CHICAGO, ILLINOIS, USA, PRIMARY DUTIES AND RESPONSIBILITIES:1)Collects and reviews all patient insurance benefit information, to the degree authorized by the SOP of the program.2)Provides assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications.3)Completes and submits all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payers.4) Researches and resolves any electronic claim denials.5)Researches and resolves any claim denials or underpayment of claims.5)Effectively utilizes various means for collections, including but not limited to phone, fax, mail, and online methods.6)Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.7)Maintains frequent phone contact with provider representatives, third party customer service representatives, pharmacy staff, and case managers.8)Reports any reimbursement trends/delays to supervisor (e.g. billing denials, claim denials, pricing errors, payments, etc.). Processes any necessary insurance/patient correspondence.9)Provides all necessary documentation required to expedite payments. This includes demographic, authorization/referrals, National Provider Identification (NPI) number, and referring physicians.10)Coordinates with inter-departmental associates to obtain appropriate medical records as they relate to the reimbursement process.11)Maintains confidentiality in regards to patient account status and the financial affairs of clinic/corporation.12)Communicates effectively to payors and/or claims clearinghouse to ensure accurate and timely electronically filed claims.13)Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercises judgment within defined standard operating procedures to determine appropriate action.15)Typically receives little instruction on day-to-day work, general instructions on new assignments.16)Performs related duties as assigned.MINIMUM SKILLS, KNOWLEDGE ABILITY:1)Ability to communicate effectively both orally and in writing.2)Ability to build productive internal/external working relationships.3)Strong interpersonal skills.4)Strong negotiating skills.5)Strong mathematical skills.6)Strong organizational skills; attention to detail.Updated payables by coordinating daily receiving reporting. Computed taxes owed and prepared tax returns, ensuring compliance with payment, reporting or other tax requirements

Human Resource Manager/Equipment Acquisitions, September 2010, currently employed, Fleet Trailer LLC, Lewistown, MT, USA, Advise employees in areas such as health care benefits, compensation packages and benefit plans. Deliver the account for all asset acquisitions. Established tables of accounts and assigned entries to proper accounts. Managed development of audit findings and prepared work papers of audits conducted, ensuring timely completion of audits. Prepared A/P, A/R, credit memos, sales tax reports, invoicing and cash receipts Prepared adjusting and closing entries, statements, and analyzed financial operations as required. Maintained controlling records required to ensure accuracy of all data entered into the accounting system. Ensured compliance of all asset accounting with the applicable U.S. GAAP and Company policies. Prepared Chart of Accounts, P&L reports, Balance Sheets, and Excel spreadsheets Updated payables by coordinating daily receiving reporting.

Collections Representative, 03/07/2016, Present, GM Financial, Chandler, Arizona, United States, Verifying customer information and updating if necessary with every customer contact. Providing the total amount due to the customer including late fees. Discuss payment arrangements for the amount due as well as the future payment. Asking probing questions including the reason for delinquency as well as customers pay dates. Offer alternatives such as deferments to bring the account current if the customer could not by the end of the month. Set up payments through Western Union Following up with customers promises to pay Noting in the customers account quickly and accurately for future references Record daily stats to ensure monthly goal would be met or exceeded

Cash Plus, 2013, Present, Collector, Killeen, Texas, United States, Contact customers to discuss financial obligations and organize payment options. Assist customers with loan applications and review for correctness. Verify clients financial institution information, receive loan payments and post to clients account.

Student, 2013, 2017, Valencia High School, valencia, California, United States, Currently I'm a student at Valencia High School and will be graduating in June of 2017. After High-School, i plan on attending College Of The Canyons and taking E.M.T. classes. After i become Certified to become an E.M.T. i plan on taking pre-requisite courses in order to become a Surgical Technologist.

muswellbrook high school, 10, muswellbrook, NSW, australia, all, n/a, school wasnt the place for me.

accountant, 2013, 2016, bhat sanitation arampora sopore, soprore, jammu and kashmir, India, Prepared monthly financial statements. Prepared A/P, A/R, credit memos, sales tax reports, invoicing and cash receipts Resolved account discrepancies by evaluating and approving investigations, resolved special cases, authorized stop-payments. Established tables of accounts and assigned entries to proper accounts. CPA and Tax Professional with 5+ years in (company name) consulting firm

Collections Manager, 09/01/2014, Current, Gateway Financial Solutions, Saginaw, MI, United States, Responsible for the leadership and development of a team of 10 or more collection associates and customer service representatives. Also, assist with Recovery Coordinators duties at one time.Manage development of audit findings and prepared work papers of audits conducted, ensuring timely completion of audits.Prepare monthly financial statements.Compile information for and participate in balance sheet analytics.Resolve account discrepancies by evaluating and approving investigations, resolved special cases, authorized stop-payments, account adjustments, interact directly with dealer partners as well.Develop financial and budget reports and commission plans.Prepare Chart of Accounts, Balance Sheets, and Excel spreadsheets to monitor delinquency and production of employees.Determined compliance with policies and procedures; reported on identified control weaknesses and areas of cost savings and prescribed remedial actions.Participated in Dale Carnegie Leadership development.

Title Administrator, 8/2014, Current, Flagship Credit Acceptance, Chadds Ford, PENNSYLVANIA, United States, Managed development of audit findings and prepared work papers of audits conducted, ensuring timely completion for securitazation Prepared Chart of Accounts for outstanding titles via Excel spreadsheets Managed dealership and Vendor relationships to ensure best terms. Worked closely with our Vendor CSC logic to request documentation and research issues. Research vehicle title and resolved issues within a timely matter Respond to customers and dealerships inquires and request via phone and e-mail Performed administration duties including data entry, filing, copying, word processor, and any other duties associated with maintaining our title department

Assistant Manager, 10/2011, Present, Dunkin Donuts, Harrington, DE, , - Count money and deposit daily - Team building and motivation - Customer service - Time management - Inventory

High School Graduate with knowledge of computer programs such as Microsoft Word, Excel, etc. Seeking an opportunity to apply the skills I have to a professional workplace. I have a positive attitude and strive to learn new things every day that will allow me to achieve my goals working with the company.

Data entry opretr, 11/11/2011, 31/12/2015, mahaonline lim., kolhapur, Maharashtra, india, no

Assistant Manager, 11/06/2014, Current, Marietta Finance & Tax Service, Marietta, GA, USA, *Maintain incoming/outgoing calls daily*Maintain customer accounts on a daily basis*Responsible for daily management of checkbook and expenses*Managed data entry for tax services

Collection/CSR Assistant Manager, 5/2010, present, ERHS, Orangeburg, SC, USA, Prepared monthly financial statements. Prepared A/P, A/R, credit memos, sales tax reports, invoicing and cash receipts Developed a Microsoft Access SQL Database for recording customer records. Resolved account discrepancies by evaluating and approving investigations, resolved special cases, authorized stop-payments. Developed financial and budget reports, expense reports (Concur) and commission plans for the management. Determined compliance with policies and procedures; reported on identified control weaknesses and areas of cost savings and prescribed remedial actions. Prepared Chart of Accounts, P&L reports, Balance Sheets, and Excel spreadsheets Maintained accounting ledgers by posting monthly account transactions. Updated payables by coordinating daily receiving reporting.

Billing Coordinator / Collector, 2014, 2016, Argyle, San Antonio, Tx, United States, Responsible in Commercial billing for 5 locations ( Austin, San Antonio, Dallas, Houston, Corpus Christi) Open month/ closed month Provided monthly updates to upper management regarding contracts, collections, disputes, discrepancies. Monthly collection meeting with CFO, CEO, Controller and Management Maintained, and analyzed budgets, preparing periodic reports that compared budgeted costs to actual costs. Prepared A/P, A/R, credit memos, sales tax reports, invoicing and cash receipts Resolved account discrepancies by evaluating and approving investigations, resolved special cases, authorized stop-payments. Maintained accounting ledgers by posting monthly account transactions. Prepared monthly financial statements. Updated payable by coordinating daily receiving reporting. Worked with Technicians to ensure all paperwork and documents were turned in a timely manner Managed vendor relationships to ensure best terms. Answered customer queries in person, by telephone and via e-mail messages. Trained new hires. Created and maintained new filing systems. Responsible for reporting accounts to third party vendors Customer billing, set-up of new jobs and maintenance of current inventory pricing. Maintained good professional relation with different teams and type of professionals, from senior managers to vendors, sales assistants, third agencies, and other organizations. Prepared and revised documents such as contracts, proposals, and correspondence. Renovated and updated the company documents, such as contracts and reports.