Nanny, June 2016, Present, Sally, Omaha, Nebraska, United States, Taught children healthy and personal routines such as eating, toilet habits and resting. Cared children in group homes, private schools and nursery schools. Ensured an educational, concerning and secure environment for the children at the daycare center.
Spa Reception, 10.02.2013, Still Working, The Grand Tarabya Hotel, Istanbul, The Leading Hotels of the World, Turkey, -Decided what services will be offered and promoted in the spa. -Maintained salon appearance and cleanliness. Communicated frequently with the salon staff to keep everyone informed about new products, new processes and to be up-dated about everything. -Controlled that high standard of service was maintained by the staff. -Stored and kept treatments rooms according to standard operating systems. - Scheduled client appointments. -Maintained financial records. -Welcomed clients and ensured punctuality in their appointments with the salon personnel. -Fulfilled the standards of sanitation and sterilization required by law as well as the spa policies and procedures.
Spa Supervisor, 8/16/2016, Present, RItz-Carlton, St. Thomas, St. Thomas, Virgin Islands, US, Performing supportive administrative tasks. Supervising all spa and salon operations. Assisting with monthly inventory and ordering necessary supplies. Maintaining financial records. Weekly payroll responsibilities. Providing guidance to the Spa Ladies and Gentleman. Communicating frequently with the spa staff to keep everyone informed about new products and new processes. Attending all management and leadership meetings.
Line Attendant, 09/13/16, 11/02/16, Golden Corral, Richmond, Kentucky, USA, Along with being a line attendant, I am also a server. My job is to treat the customer as my number one priority, and make sure my work area is always clean.
To obtain a position at Panera that will benefit from my customer service experience and positive interaction skills where my 8 years experience can improve the customer satisfaction.
Tishomingo County High, 1996, Iuka, Ms, Tishomingo, All, GED, GED Certificate
beauty therapy, january 2013, febuary 2015, looks, new delhi, delhi, india, professional in beauty and spa.have a worthy experience.
Southwest, 2020, Memphis, TN, Shelby, Forensic Science, Bachelors Degree, High school diploma
Lifeguard, May 2014, September 2014, Field Club of Omaha, Omaha, NE, , Had to complete typical duties of a lifeguard including watching the pool and swimmers, cleaning the pool deck, cleaning bathrooms, cleaning trash, checking quests into the pool, inserting quest data into computers.
Sales Consultant/Assistant Spa Manager, 7/20/2011, present, Massage Envy Spa, Burlington, MA, USA, * Direct sales that include new memberships, renewals, and Murad product. * 8-10 hours of cold calls made weekly to clients through referrals and follow ups whether they are new or existing clients. * Achieved an above average sales closing of 42% consistently over a 5 year period (25% is required). * Received 7 awards for top sales at the Burlington location * Utilized role paying and product knowledge expertise to overcome client objections in sales training. * Negotiate contract terms with pricing strategy and closing techniques. * Provide excellent customer service by assisting clients with problem resolution, membership support and product education. * Build instant rapport and cultivate lasting relationships with customers through one on one consultation, targeted cold calling, and presentations. * Responsible for opening and closing procedures, billing issues, escalations, cash and credit card transactions.