Your career hinges on your ability to write a great resume. With free customer service resume templates, you can learn exceptional resume design. These real-world templates show documents that work in action. Try these great examples of winning content.
Free Customer Service Resume Templates for Industry Professionals
Learn what makes a professional customer service resume with industry-specific examples.
Find the Perfect Customer Service Resume Templates
Your resume is the key to landing the job you've always wanted; employers judge your resume before they ever meet you. Often, they make snap decisions in 10 seconds or fewer. With our customer service resume templates, you can make certain you pass. Our templates help you tailor your resume to meet industry standards. We also teach you how to integrate your personal talents to make your submission unique and individually you. While customer service jobs may be common, your resume should prove that you're uncommonly qualified.
The U.S. Bureau of Labor Statistics estimates that in the U.S. alone, over 2,700,000 customer service jobs are available. Projections show 5% growth over the next years of job industry development. You want to rise to the challenge and join that growth wave with a ready-made resume. We'll show you examples of real-world resumes that have worked for past candidates. This includes examples from various customer service fields. These samples and templates will break down the approach that's best for you. Let us show you how to make your career shine.
Retail Resume Template
For retail candidates, a customer service resume should focus on people skills. You can also mention your ability to close a sale. Whether working the register or back stock, you're still expected to deliver great customer service. With customer service resume templates, you can learn how to organize your skills. Your resume should present a positive, can-do attitude and outstanding customer focus. Retail in specific has over 4,800,000 jobs in the current market. So while growth projections hit a slower 2%, there are still opportunities to impress your way into an excellent job.
Customer Service Representative Resume Template
Customer service representatives rely on their ability to communicate, and your resume should reflect that. Use clear, concise language that conveys a personable tone. Focus on metrics. For call representatives, it's not just important to deliver service with a smile, you must also show you can meet call metrics for quality, customer satisfaction, and sales.You should also focus on team collaboration. Whether you work in a call center or in a store, you'll partner with other team members to achieve customer goals. Show this succinctly in your job descriptions and accomplishments.
Technical Support Resume Template
In your role, you need to marry technical skills and soft skills. Technical support specialists have a vital role in our current technology-driven economy. With our customer service resume templates, you can find the best way to mix your technical capabilities with other talents. Show off skills in team-building, customer service, and support to paint yourself as a problem-solving expert.Don't bog your resume down in too much technical jargon. Use engaging language that describes your accomplishments instead of listing technical skills. Be judicious in selecting a few representative technologies to showcase.
Customer Service Management Resume Template
Once you've reached a management level, your resume needs to reflect that. While you want to focus on general customer service skills, you should also spotlight other skills. Showcase team leadership, quality control, training, mentorship, and problem-solving.The U.S. Bureau of Labor Statistics cites strong growth for customer service roles. In particular, candidates with excellent computer and customer service skills should thrive. Don't hesitate to make mention of your knowledge of order entry systems, office software, and more.
Call Center Resume Template
Call center representatives may not speak to customers in person, but your communication skills still matter. This is particularly true in telemarketing. Your resume should show you can form a quick rapport with customers. Discuss how you understand their needs through conversation alone. Our customer service resume templates show you how to do this.With economic globalization, many customer service representatives work with international clients, and others find themselves even working from home. To make your resume shine, emphasize your ability to self-start in any environment. Focus on being able to operate independently as well as on a team. Employers should trust you to handle issues with minimal supervision.
Additional Popular Customer Service Resume Templates
Need more information and a few pointers on skillful resume writing? Take a look at more real-world customer service resume templates. Created by professionals in your field, these templates are sure to motivate and inspire you. Use them to learn how to show your worth as an expert customer service professional worth hiring.
Inbound CSR, 2/2014, 9/2015, AZ Shoring and Bracing, Phoenix, Arizona, USA, I
Consultant, November 2014, January 2017, Sutherland Global, Collinsville, IL, United States, The duties I performed for Sutherland were taking customer service calls for a gaming company. I handled billing calls, and troubleshooted hardware, and application issues on the clients device, and applications. I also do to my excellent performance I was able to gain experience helping train new hires for the company.
Duncanville high school, 2019, Duncanville, Texas, America, Health science, High school courses, I take courses related to the health science field, such as medical mircobiology, medical terminology.
Host, 10-13-2016, Present, Red Lobster, Newark, Delaware, United States, Having the ability to quickly figure out which server (as in what table) should be sat next. Also able to quickly plan out where a larger parties will sit. Running Front Of House. Able to stay on my feet for long periods of time, and able to run around to get needed tasks done in a timely matter. Having extreme knowledge of the menu. Able to make excellent guest/customer connections to create a positive, friendly dining environment & experience.
Cashier, August 2015, July 2016, Kroger, Indianapolis, Indiana, United States, Operated the cash register and handled return or exchange requests. Reconciled payments with total sales.
Cashier, March 2014, March 2015, Sonic Drive In, Pueblo, CO, , Dealt with client problems and complaints keeping cordial and helpful.
Hostess/Server, September 2015, Currently Working, Graymere Country Club, Columbia, Tennessee, United States, Dealt with client problems and complaints keeping cordial and helpful. Anticipated customers' needs and recommended products. Explained clients the terms of warranties. Helped clients to locate articles, explained features and contrasted different models. Operated the cash register and handled return or exchange requests.
Shawnee Mission North, 2018, Overland Park, Kansas, US, Student, Student, I am currently a junior in High School.
Sant gadge maharaj college, 2017, Mumbai, Maharashtra, India, Commerce, S.Y.Bcom, I am passed F.Y.Bcom
Cook, 2014, 2015, Burger King, East Wenatchee, WA, USA, Cleaned the working area and equipment. Took drink and food orders from customers. Organized the food, meat, products, vegetables, fruits to show them attractive to customers.
Backroom Logistics, September 30, 2013, May 14, 2014, Target Corporation, Philadelphia, Pennsylvania, United States, Directed sales actions, trained sales staff and evaluated performance and results. Analyzed customer needs, discounts, and planned sales campaigns to achieve the company objectives. Dealt with the cash register, returns and exchange requests. Organized items, controlled inventory and cleaned the store. Determined where and how our products had to be displayed within the store to sell as much as possible. Maintained Backroom Stock, including but not limited to: Shoes, Cooler and Freezer items, Dairy.
Catalina Foothills High School, 2019, Tucson, Arizona, USA, nothing, nothing, I currently attend this highscool
Unit Coordinator, June 2002, July 2008, Mount Carmel East, Columbus, Ohio, United States, Maintained Admitted Patients while in the hospital. Worked all departments of the Hospital Daily. Made and kept patient charts to include med charts, lab tests, testing while on site and also while patient was at home. Worked the call lights, communication systems / nurses,doctors. Wrote off Doctors orders. Answered Phones and kept the departments functioning with work orders placed on broken equipment, or needed items for staff and patients.
Beauty Advisor, 03/13/2016, 04/12/2017, Walgreens, Southport, North Carolina, United States, Walgreens applied my skills of speaking up and contributing to team projects along with expanding my familiarity of public speaking.
BRAND AMBASSADOR, 2010, TILL DATE, CHANEL, NEW, DELHI, INDIA, Dealt with client problems and complaints keeping cordial and helpful. Trained the client service department on customer service and phone skills. Trained the customer service on company policies and regulations. Helped clients to locate articles, explained features and contrasted different models.
Cashier/Stocker, June 2013, January 2014, Bass Pro Shops, Prattville, Al, US, *Greet and check out customers *Stock/Manage Products *Count Money and have correct till
Additional Customer Service Resources
Try these great resources for customer service professionals:
U.S. Bureau of Labor Statistics: Check this government agency website for great statistics and insights on customer service job growth and trends.
Forbes: 3 Hidden Trends Shaping Customer Service and Field Service in 2018: Take a look at how artificial intelligence and other technologies will shape your role in customer service.
USA Today: 5 Job Trends to Watch for in 2018: Try these insights on changing job markets in 2018.