Many businesses rely on customer service professionals who can help make sure patrons have the best experiences possible. You need to demonstrate that you can handle all the responsibilities of the given position without even meeting the employer initially. See what your application should include by reviewing our customer service representative resume templates.
You will most likely find at least a couple of differences between your resume and the professional ones on the website. Adjust your application accordingly, and in no time at all, you will probably see a difference in the number of phone calls you receive from hiring managers.
Free Customer Service Resume Templates for Industry Professionals
Browse templates and job-specific examples of professional customer service resumes.
How To Mention Your Customer Service Representative Experience
Regardless of how much experience you have, you need to show you can handle all that customer service representatives do. The customer service representative resume templates offer some ideas, but you also need to follow the proper format. That consists of using strong action words as well as keywords and phrasing that mirrors what you find in the job ad.
• Resolve any customer’s complaints by adjusting bills, refunding money, or exchanging merchandise
• Solicit sales of new products and services by explaining the advantages of making a given purchase
• Compare disputed merchandise with invoices and the original requisitions
• Contact customers to notify them of any planned adjustments or for claim investigation results
• Keep records of all customer transactions and interactions, including complaints, the action taken to resolve the complaint, and the details of inquiries
Customer Service Representative Resume Tips
Start your next job search by reading through the customer service representative resume templates. After that, you need to do more research by understanding exactly what these templates do so well. The explanation typically involves these actions.
1. Personalize Your Customer Service Representative Resume: The document you have now should serve as a foundation. You want to update it for each unique job opening so that it is perfectly suitable for what the hiring manager needs.
2. Write a Powerful Summary Statement: It only takes professional hiring managers a few seconds to decide whether an application is good enough. Therefore, the summary statement at the top needs to be as strong as you can make it.
3. Use Specific Examples and Experiences: You likely have tons of professional stories about what you achieved at previous workplaces. Do not be humble on your resume; include as many accomplishments as you can that demonstrate your skill set.
Customer Service Representative Resume Templates
The customer service representative resume templates you find come from real-world jobseekers, and they can steer you in the right direction. So before you send your application to one more hiring manager, review the samples. You can also gain some beneficial insight by using the tools available from My Perfect Resume.
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- Customer Service Representative Example 1
Experience
Owner/Hairstylist (2015 – Current)Oh Snip, West Jordan, Ut, Usa Dealt with client problems and complaints keeping cordial and helpful. Assisted customers by phone to detect technical problems. Operated the cash register and han... more 2 - Customer Service Representative Example 2
DeeAnna Schnoor Work HistoryHead Cashier/Deli – ( 2002 – 2007) Convenient Food Mart, Eastlake, OH (United States) * Managed and maintained cash drawer, functioned with Ohio Lottery ticket distribution for customers * Assisted with... more
3 - Customer Service Representative Example 3
Experience
Server – ( May 2015 – November 2015) Polo Club Steak House, Greenwood , Indiana (46243) Dealt with client problems and complaints keeping cordial and helpful. Consistently provided professional and friendly service. Support... more 4 - Customer Service Representative Example 4
Experience
Counter Service Rep (Dec 2013 – Present)Firefly Car Rental, San Antonio, TX Dealt with client problems and complaints keeping cordial and helpful. Anticipated customers’ needs and recommended products. Operated the cash re... more 5 - Customer Service Representative Example 5
Experience
Cashier (February 26, 2013 – February 27, 2014) Sam’s Club, Woodbridge , Virginia , The United States of America I Mostly provided customer service to the customers that came to the store. I made sure that ever single custo... more 6 - Customer Service Representative Example 6
Experience
Sales Associate (October 2010 – Present) Worsham’s Landscape, Nacogdoches, Tx, United States ##DESCRIPTION## Non Food Manager (January 2003 – October 2010) Kroger, Nacogdoches, Tx, United States ##DESCRIPTION## ... more 7 - Customer Service Representative Example 7
Experience
d Third Party Verification Agent who aims to obtain a position within the bounds of the Virtual Assistance Industry and as well secure a position with an organization that will lead to a lasting relationship in the field of Customer Service... more 8 - Customer Service Representative Example 8
Objective My objective is to obtain a customer service position where I can use my experience to improve customer satisfaction. EducationVolunteer State Community College – May 2016 Gallatin, Tennessee, United States University Studies,... more
9 - Customer Service Representative Example 9
Aaron  Berrigan EducationJames Campbell High School – 2014 Ewa Beach, HI, United States High School Education, N/A High School DiplomaWork historyTeam Member – ( February 2014 – Current Date) Jamba Juice, Ewa Beach,Â... more
10 - Customer Service Representative Example 10
Experience
Assmebly / packer, May 2015 – April 2017 Superior Recreation Production, Carrollton , Georgia, caroll Unloaded and loaded trucks. build and assemble crates according to job order numbers assemble all parts according to drawings pro... more