Customer service finds its ultimate challenge in retail work. Retail jobs put you in the trenches with the customers, and your resume needs to reflect your ability to ensure customer satisfaction swiftly and with a positive attitude. The retail resume templates give real-world examples of how to showcase these skills in writing.
We offer a step-by-step tool to help you build your resume from scratch. We compile professional tips from actual retail experts that assist you with creating the best final draft possible. These tools and tips can help you turn your resume into a real job-winner.
Free Customer Service Resume Templates for Industry Professionals
Browse templates and job-specific examples of professional customer service resumes.
How To Mention Your Retail Experience
A generic list of the tasks involved in retail sales can make the job seem simple, but it's the way your specific experience matches the job description that makes it impressive to prospective employers. Our retail resume templates teach you how to use action words to show rather than simply tell what it is that you accomplished in each position:
• Greet customers and build relationships with them, getting a feel for the products that will best serve their needs
• Use the knowledge gleaned from observation and conversation with customers to recommend merchandise they would like
• Cultivate knowledge about the company's products to answer customer inquiries or demonstrate the product if necessary
• Provide efficient counter service, quickly adding up the total for each sale and collecting payment
• Encourage visitors to be repeat customers by informing them about upcoming promotions or special sales
Retail Resume Tips
The exemplary examples offered by the retail resume templates model a general idea of how your resume should look. Learn more special details that make employers want to hire you by following these tips.
1. Personalize Your Retail Resume: Tailor your resume specifically to each job for which you apply by identifying keywords from the description. Sprinkle those keywords throughout your resume to get it past an ATS and into a potential employer's hands.
2. Write a Powerful Summary Statement: The statement at the top of your document is your elevator pitch. You may only have six to eight seconds to impress recruiters before they move on to the next resume. Make their choice easier by putting your best foot forward.
3. Use Specific Examples and Experiences: Examples of your accomplishments can tell employers a lot about how good of a fit you would be for their company. Your qualifications are static, but your stories are what set you apart.