Crouch Joslyn PLLC, Winston Salem, North Carolina (USA)
Administrative Assistant, January 3, 2009 - Present
Answered customer queries in person, by telephone and via e-mail messages. 8 years receptionist/multi-line phone experience. Trained new hires. Distributed mail and internal correspondence. Created and maintained new filing systems. Office Manager with eight years of experience supporting C-level executives and their sales teams. Organized Director's calendars, travel arrangements, meetings, and events; Assisted technical teams in revenue tracking data entry and provided marketing support. Provided administrative support for the management team, project managers, marketing and sales department, an human resources department. Customer billing, set-up of new jobs and maintenance of current inventory pricing. Greeted and directed professional visits. Used MS Access database software to keep records of clients, invoices, payments and cancellations. Preparation of Income Tax returns, including scanning and sending via company portal. Bank Deposit. Petty Cash. Notary Public.
Associate of Science, College Transfer
Surry Community College, 1981, Dobson, North Carolina (USA)