Worked as a techincal support agent for an insurance claims. Processed inbound calls for broken or misunderstood cell phones for a company based in Georgia called esecuritel. If the consumers phone wasnt fixable options of processing an insurance claim on the device was also a duty I had. Assisted customers by phone to detect technical problems. Reconciled payments with total sales.
Education and Training
High School Diploma, n/a
Alum Crest High school, 2009, Columbus, Ohio (USA)