1. Was part of "Train and Hire"prog to shortlist candidates for "Dell International". 2. Used my judgemental skills and placed the right candidate in the right job. 3. Reviewed resumes and identified candidates requirement for the job. 4. Later was promoted to handle "Train and Hire prog independently. 5. prepared daily,weekly and monthly sales report. 6. In constant and direct touch with Mnc HR managers. 7. Focus was on sending appropriate candidates to the concerned companies. 8. Major responsibility was to start a batch of 15 candidates for the Train and Hire prog. 9. Candidates not suitable for Train and Hire prog were considered for other positions in other companies.
Customer Service Executive (August 4th 2003 - Feb 11th 2005)
HSBC, Hyderabad, Telangana, Hyderabad
Responsibilities and Achievements
1. Assisted customers of"AUTO FINANCE" with regards to their financial queries. 2. Guided customers to enable them to maintain a good credit history. 3. Conducted presentations for new recruits on "Skill Development Report". 4. Coached new team members on how to handle irate customers. 5. Was previledged to monitor live calls to ensure quality and guidelines were maintained. 6. Received several compliments from customers for my negotiating skills. 7.Was appreciated on the floor for the highest Average handling time".