Microsoft Office, Excel, Word, PowerPoint 10 years
Areas of expertise
Customer Service, Customer interaction 3 years
Courtesy Clerk, 04/05/2014 - Present Kroger, Houston, Texas, US Assisted clients to find items, informed about products' characteristics, compared different models, described purchase terms and conditions, provided information about warranties and recommended one product or another according to customers' needs. Dealt with the cash register, returns and exchange requests. Organized items, controlled inventory and cleaned the store. Provide customer service by assisting customers to vehicles and loading and unloading items. Maintained quality customer experience by keeping regular cart retrieval Limited product loss (shrink) by returning perishable products to correct location.
Westwood College of Technology, 2008 Denver, Colorado, US Computer aided drafting, Associates Associates degree in Architectural Design and CAD.