Database Administrator, 1/2006 - Present Tripwire, Inc., Portland, OR, USA Ensured data security, integrity, backup, and problem solving. Created different access levels to confidential information for finance systems. Detected user needs, implemented applications using MS SQL databases and verified systems assuring that they worked properly. Wrote programs to perform questions to obtain useful information and to create tailored reports.
CRM Administrator, 1/2006 - 4/2012 Tripwire, Inc., Portland, OR, USA Created and maintained the rules and workflows to assure that the salespeople received the leads for their territories and that the record visibility conformed to the business rules. Created world-wide support renewal opportunities based on what assets expired within a given time period on a regular basis. Created and maintained reports used by sales, marketing, and support to monitor and analyze business.
Database Reporting Coordinator, 9/2000 - 1/2006 Tripwire, Inc., Portland, OR, USA Created and maintained reports for finance, sales, marketing, and support. Used Crystal Reports, MS SQL stored procedures, FRx, and Great Plains report writer. Maintained finance systems. Implemented Softrax and migrated AR data from Great Plains to Softrax.
Contractor, 5/2000 - 9/2000 Innoveda, Inc., Foxborough, MA, USA Issued licenses to customers purchasing software. Maintained customer data. Trained product configuration and licensing to new personnel.
Database Administrator, 5/1993 - 5/2000 Summit Design, Inc., Beaverton, OR, USA Implemented and maintained finance system. Migrated data from previous finance system to application using MS SQL database.
Database Administrator, Proficient 8 years
CRM Administrator, Proficient 6 years
Mount St. Mary's College, 1977 Los Angeles, CA, USA Mathematics, Bachelor of Arts Bachelor's Degree in Mathematics