Trained and supervised administrative staff on office and company policies and procedures. Captain of important charity events for Bag Hunger and United Way and reaching company goals in donations. Introduced several programs to improve support functions including new hire on-boarding and associate scheduling system. Reduced supply costs and consistently came under budget by applying controls on stock and supplies and standardizing ordering procedures. Executive leader of Associate Engagement Committee which helped drive results and achieve company goals in associate satisfaction. Launched several special projects including Store Newsletter and daily informational sheet on who you need to contact to help build a better communication system.
Administrative Support Team Supervisor (09/2006 - 11/2015)
Macy's, Roseville, MN, United States
Provide administrative support for the executive management team for support and sales departments, district managers and vendors, human resources and operations departments Responsible for supervision of Administrative Support Team Coordinate interview process with store executive team using Taleo & Peoplesoft Systems Ownership of new hire onboarding including offers, paperwork, training Facilitate First Day Best Day Orientation Class, provide new hires with department mentors and schedules Partner with the District's Human Resources office for all HR issues and objectives Partner with HR Manager on associate terminations, promotions, talent development and to distribute communication on company policies and procedures Administration of the Safety program and accident reporting process Non-payroll supply budgets, balance store budgets, Administrative Support Team payroll budget and review seasonal payroll/non-payroll budgets Responsible for staffing ownership of openings and job postings Recruiting and attend hiring events Perform monthly legal compliance audits Maintain store supplies and process bi-weekly orders Input work orders and own follow up with operations and facilities managers Balance Cash Vault and replenish registers, partner with operations manager for quarterly audits, research cash shortages Own Kronos scheduling system functions for store population Efficient in Microsoft Office, Microsoft Outlook, Lotus Notes Answer customer questions and concerns in person, by telephone and via e-mail messages
Night Auditor (06/2001 - 02/2011)
AmericInn, West Salem, WI, United States
Solely responsible for 50 room hotel property during 3rd shift Welcomed customers who arrived to the hotel and offered excellent guest service Dealt with guest arrivals and departures Resolved guest requests, concerns and complaints in a efficient and courteous way Coordinated room status with housekeeping personnel, informed about late checkouts, early check-ins and special requests Assisted manager in payroll and accounts receivable Maintained hotel lobby, guest breakfast area, pool area and equipment
Academy of Art University, 79 New Montgomery Street, San Francisco