General Manager - ( November 2015 - Current) Dollar Tree, Largo , Florida Continuation of Family Dollar; franchise was bought out by Dollar Tree. Created employee schedules, payroll and background check through Project Manager and Compass System.
General Manager - ( September 2013 - November 2015) Family Dollar, Largo , Florida Store was passed on at a 57% profit loss, through strategic management, planning and development under personal control; store started to gain 20% profit and was recognized as the #1 store in the nation for Overall Management and Inventory Control for the year of 2015. This was obtainable by: Directing sales actions, training sales staff and evaluating performance results. Analyzing customer needs, volume potential, discounts, price ranges and planning sales campaigns to achieve the company objectives. Guaranteed fulfillment of company policies and procedures, especially health, safety and quality. Conducted interviews based upon needs of labor budget. Created and maintained employee files, payroll and schedules through KIOSK Computer systems. Controlled inventory with the use of handheld PDT gun. Verified employee work status eligibility through E-Verify.
General Manager - ( January 2011 - September 2013) 7 Eleven, Albuquerque, New Mexico Entered the company as an Assistant Manager received promotion of General Manager within four months. Store was at a 70% loss through immense management techniques, store was at a 100% profit. Turnaround was obtained by: Delegated sales actions, trained staff and evaluated performance results. Consulted with managers, team leaders and directors utilizing different organizational development tools and systems to provide coaching on issues related to improve management operations. Used effective marketing through promotional campaigns for vendor displays. Coordinated communications, background checks, training and I-9's for new employees. Managed inventory control through Microsoft Excel and Access. Received awards monthly for Inventory Control and Exceptional Store Management.
Assistant Manager - ( September 2010 - February 2011) Family Dollar, St. Petersburg , Florida Developed new store apertures and brand integration within local community including best potential income premises Managed different plans, dealt with budgets and supervised projects from the beginning until the end. Prepared and revised documents such as scheduling, store profit, zero out cash registers at store closing, verifying all company procedures and policies were followed as directed by General Manager. Updated General Manager of store well-being, employee relations and costumer service expectations. Responsible of small staff of 5.
Training Manager - ( May 2000 - July 2009) Sandia Casino, Tlur Pa Lounge , Albuquerque, New Mexico Responsibilities consisted of interviewing, training and orienting new employees on company standards and procedures. Created employee schedules and managed a staff of 40. Held begin and end of shift meetings with staff to determine and motivate daily sales goals. Controlled inventory of alcohol, bar supplies, employee uniforms and essentials through ALOHA Point of Sale Systems. Received bonuses for exceeding management and profit goals.
Istanbul University - 1982 Istanbul, Turkey Business Management, Associate's Degree Associate's Degree in Business Management received GPA of 3.5