Ability to remain composed under stressful situationVersed in all sanitation sterilization methods. Aware of the latest beauty trends. Effectively communicate with customers and co-workers. Comfortable and competent at make-up application. Can work well with their hands.s. Dedicated to ongoing education. Excellent verbal communication skills. Able to remain standing and walking around for long periods of time. Able to work a varying schedule that includes evenings, weekends, holidays, and extended hours. , Hair Treatments Manicures Customer Service 28 years years
OWNER/OPERATOR (2002 - 2013)
CARICE HAIR DESIGN, Castro Valley , California, United States
Provided skin care and nail treatments. Shaved beards, neck and temple hair contours with razor. Hired and supervised the staff. Performed administrative tasks such as keeping records and paying bills. Provided skin care and nail treatments. Cut and trimmed hair according to current hairstyle Recorded services provided on cashiers' tickets and charged the bill to customers. Suggested treatments to reduce hair problems. Maintained financial records. Provided guidance to staff members and periodically reviewed their work.
Certified beautician lic number upon request
Demonstrated exceptional customer service what derived in a client retention increase by 50% in 6 months. Increased product sales by 20% in three months, promoting our beauty products to our clients. Improved customer service by sending monthly birthday cards to clients, and special offers by e-mail. Received a Vidal Sassoon endorsed award. Accomplished additional daily front desk operations such as office organization and consultation with the staff. Launched campaigns to attract new clients: proposed and promoted free treatment packages to our best clients, whenever they brought a new client to the salon. Sales and number of clients increased by 50%. Trained the staff in customer attention procedures what generated additional sales for the company, and increased the staff commissions and confidence. Supervised, trained and supported staff, to maintain high quality standards and to ensure timelines.
Education and Training
Castro Valley Beauty School, 1989, Castro Valley , California (United States)
High school diploma Skin care and Esthetics course High school diploma Salon Management Course Makeup Application Course Facials Course Skin Care Course Certified Barber Degree in Cosmetology Certified Hair Coloring Specialist
Diploma, College Prep
Castro Valley High School, 1986, Castro Valley , CA. (United States)
High School Diploma Castro Valley Beauty College Chabot College Small business Vidal Sasson Jingles
Owner Operator (2002 - 2013)
CAPRICE HAIR DESIGN, Castro Valley , CA, United States