Greeting customers and taking their orders. Ensure accuracy and time-efficiency of the order. Expected to possess deep knowledge of the establishments procedures and policies along with ensuring to know what the menu offers. Need to be vigilant and totally customer service oriented. Operate cash registers and tally cash with receipts at the end of each shift.
Call Agent (May 1st, 2017 - Present)
Sykes Enterprise, Rome, Georgia , United States
Provide excellent customer service with a smile. Have fun upselling and sharing new product information with our customers. Use information and tools to solve problems. Able to navigate multiple screens, enter data while engaging our customers over the phone.
Windows Office XP, Highly skilled - 5 years
Phone- professional Answering, Transferring, & etc., Highly skilled - 3 years years