Institute for Caregiver Education, 2013 Chambersburg, Pennsylvania, USA Nursing, Certificate Certified Nursing Assistant.
Hagerstown Communtiy College, 2012 Hagerstown, Maryland, USA Psychology, Associates Associates in Psychology.
James Buchanan High School, 2008 Mercersburg , Pennsylvania, USA College Prepatory , Diploma Diploma.
Bookkeeper, 02/2009 - 10/2013 3 Clovers Roofing and Construction, Greencastle, Pennsylvania, USA 3 Clovers Roofing and Construction is a medium- sized company that provides services such as roofing, remodeling and historical renovation. Responsibilities: Managing invoices and monthly reports. Monitoring financial transactions and reports. Providing customer service, in person and by telephone. Calculating employee payroll. Managing office supplies.
Nursing Assistant, 04/2013 - 10/2013 Falling Springs Nursing Home and Rehabilitation , Chambersburg, Pennsylvania, USA As a Certified Nursing Assistant position at Falling Springs Nursing Home and Rehabilitation utilizes compassionate nature and person- care expertise to achieve the highest level of patient satisfaction. Responsibilities: Take patients vital signs. Provide residents with personal-care services, including bathing patient's. Maintain patients records and files as per the facilitys standard operating procedures. Turn and change beds. Toileting and empty catheter bags. Feed residents.
Nursing Assistant, 03/2013 - 04/2013 Private in Home-Care, Clear Spring, Maryland, USA Assisted patient at home, providing health-care services. Responsibilities: Cleaning and maintain home. Providing personal care, including toileting, and catheter care. Cooking and assisting with feeding patient. Providing transportation to and from doctor visits, grocery store, etc..
Waitress, 04/2008 - 02/2013 Waffle House, Maugansville, Maryland, USA Provided customer service to public in a restaurant setting. Interacted with customers in a busy crowded restaurant. Operating cash register. Assisting kitchen staff with food preparation. Greeted customers, developed rapport; accepted, processed and delivered orders. Trained new servers in protocol and etiquette.
Horse Riding Instructor, 02/2007 - 11/2012 Circle B Horse Farms, Mercersburg, Pennsylvania, USA Coached and taught horse-back riding lessons for 5 years. Planned, prepared and managed summer camps. Trained horses. Responsible for grooming, health and safety of both horse and riders.
Returns Desk/ Customer Service, 04/2010 - 01/2011 Lowe's, Hagerstown, Maryland, USA Assisted customers with returns, purchasing store protection plans and service packages Answering telephone inquires from customers and stores regarding the status of units and other service issues. Responsible for making decisions on returning product by following store protocol.
Cashier, 01/2010 - 04/2010 Cracker Barrell , Chambersburg, Pennsylvania, USA Hands-on experience in accepting payments for customers and give change and receipts. Advise customers on purchases and provide excellent customer service. Maintained knowledge of store merchandise. Process returns and exchanges.
Cashier/ Sales/ Customer Service, 07/2009 - 01/2010 Home Front General Store, Gettysburg, Pensylvania, USA Operated retail store independently from open to close. Maintain knowledge of store merchandise. Managing inventory. Processing payments using register and credit card machine. Advise customer on purchases and provide excellent customer service. Maintain a clean and organized working environment. Assist in setting up and running retail products in scheduled events throughout Pennsylvania and Maryland.
Donna Sollenburger Instructor RN 717-263-4714 273 Wagner Road Chambersburg, PA 17202
Steve Hultman RN 240-217-1435 17736 Blue Bell Drive Hagerstown, MD 21740
Steve Morton Physical Therapy Assistant 240-527-7084 57 Eastern Avenue Apartment A Greencastle, PA 17225