Customer Service Representative (October 2013 - Present)
General Dynamics, Hattiesburg, Mississippi, United States
Dealt with medicare beneficiares problems and complaints keeping cordial and helpful. Assisted beneficiares by phone to detect technical problems. Helped beneficiares to locate information, exlained drug plan information and contrasted different drug plans. Assisted beneficiares locate suppliers and providers in their area who accepted the medicare assignment. Mailed beneficiares literature and new Medicare cards
Shift Leader (April 2011 - May 2013)
Subway, Collins, Mississippi, United States
Prepared different salads,sandwiches,and pizzas. Determined variety and quantity of bread to bake. Dealt with customer payments. Cleaned freezers and heating equipment. Cleaned the working area and equipment. Kept in excellent condition glasses, utensils and store equipment. Offered information about the restaurant specialties. Talked with customers to help with doubts and to make sure of client's satisfaction with the food and with the service.
Administrative Assistant (June 2007 - March 2011)
M.E. Jones Trucking, Hattiesburg, Mississippi, United States
Organized Owner's calendars, travel arrangements, meetings, and events; Tracked and maintained office assets, managed expense reports, and ordered supplies. Greeted and directed professional visits. Distributed mail and internal correspondence. 3 years receptionist/multi-line phone experience.
Associaties Degree, Office Administration
Jones County Junior College, 2005, Ellisville, Mississippi (United States)
Associate of Applied Science in Business Office Administration
Collins High School, 2002, Collins, Mississippi (United States)