Overseeing, depolying, completing projects, Project Management - 15 years
1992 - 2007 / McDonalds Corporation, Aurora, Illinois Area Supervisor Directed sales actions, trained sales staff and evaluated performance and results. Analyzed customer needs, volume potential, discounts, price ranges and planned sales campaigns to achieve the company objectives. Offered continuous production analysis to control forecast and capacity. Created and performed seminars to get a change management and employee commitment including train-the-trainer workshops. Consulted with management and directed an evaluation to detect training needs. Worked in leadership and execution organizational issues such as succession planning, talent or performance management.
2007 - 2012 / McDonalds Corporation, New Orleans, Louisiana Owner/Operator Owner of four freestanding Restaurants with over $10 million sales. Responsible for every aspect of the operations. Grouped into the Profit, People, Promotions and Place, Monthly, weekly, and sometimes daily meetings with staff to ensure quality operations. Staff size was 45 supervisors and support staff, 268 employees. Designed and Executed Orientation process eventually used by over 8000 restaurants Made regular contributed to Operations and Training materials used system wide Member of Regional People Team, and Profit Team Member of the Divisional Marketing Team Member of the National Restaurant Improvement Team
McDonalds School of Management , Oak Brook, Illinois Mananagement, Management and Operations, 1998 Three Year management program designed to develop entree level management candidates into professional managers capable of managing multimillion dollar businesses.
University of Illinois, Champaign - Urbana, Illinois N/A, Art History, 2003 Worked toward my BA in Art History. Short approximately 20 hours.