Self-employed-sales, May 2010 - June 2012 Sugar Shack Candles, Wahoo, NE, USA promoting, sales, inventory, billing, computer, data entry, interaction with customers, Used software to keep records of clients, invoices, payments and cancellations. Analyzed customer needs, discounts, and price ranges Performed plans to expand new and existing customer sales. Developed my own personal business
Waitress, January 2008 - February 2010 Angies Steakhouse, Omaha, NE, USA Dealt with customer payments. Cleaned the working area and equipment. Kept in excellent condition glasses, utensils and bar equipment. Took drink and food orders from customers. Informed and explained the menu to customers Informed and served wine to customers. Welcomed guests and seat them at tables. Arranged customers' reservations. Dealt with the cash register.
Self-employed, April 2003 - January 2008 TheBestGiftSite.com, Wahoo, NE, USA Answered customer queries in person, by telephone and via e-mail messages. Distributed mail and internal correspondence. 2 years receptionist/multi-line phone experience. Maintained good professional relation with customers. Supervised everything related with the company image, specially advertisements in print and electronic formats. Anticipated customers' needs and recommended products. Directed sales actions. Website building. Maintained inventory, shipped supplies Customer orders and book-keeping Designed website Performed several viral marketing techniques, search engine optimization actions, and online advertising to improve on-line visibility, to receive more traffic and to increase sales. Checked website traffic and advertising success.
Receptionist/home improvement sales, October 2001 - February 2003 Reliant Roofing, Omaha, NE, USA Dealt with client problems and complaints keeping cordial and helpful. Assisted customer needs and complaints on multi-line phone Data entry and billing. Sales and product demos Measured rooving and analyzed and observed roof damage. Recommended products. Door to door sales.
Dietary Aide, April 1999 - August 2001 Saunders County Care Center, Wahoo, NE, USA Set-up dining area for meals for elderly. Assisted in preparing and serving meals to eldery residents. Cleaning dining room and kitchen areas and machines. Assisted residents with complaints. Conversated with residents. Assisted residents in and out of dining areal. Read books to elderly in rooms and conersated.
Wahoo Public High School, 1998 Wahoo, NE, USA general studies, High School Diploma High school graduate
Metro Community College, 2001 Elkhorn, NE, USA medical transcribing, Medical Transcribing certificate Acquired certificate
Jim Jones-executive director 402-429-1050 Coral Schutt-Keown 402-719-2356
High school graduate College graduate GED Entrepreneurship Job Training Skills classes Job Assessment training
Written and verbal communication skills, Team Player, Analytical, Computer skills, Attentive, creative, Optimistic, Organized, Aales ability and experience, Office and receptionist experience, Office equipment experience, Retail experience, Respectful, Multi-tasker, Attention to detail, Adaptable, Tolerant to stressful situations, Customer Service experience, Cash handling and register experience. Trustworthy
Center for People In Need (volunteer work)- sorting, distributing items, taking inventory, assisting less fortunate