Customer service, Managment, Quality Control, Leadership, Team Building, Staff Development, project Managment 10 years
First Line Supervisor, March, 2001 - Current United States Army, Bolingbrook, il, United States Logistics Management:directly supervised, trained, and evaluated 40 personnel, supporting over 2,000 troops in four countries, with an inventory list of 1,500 line items, and material assets valued at $65M (including large vehicles). Areas of expertise included personnel management, logistics, and operations. As I moved up the ranks, to a level of senior management, I also gained considerable responsibility for strategic planning and tactical application.
Store Manager, Feb 1998 - Jan 2001 Vivaldi's/Pizza Capri, Downers Grove, il, United States Greeted and welcomed customers, professionally hand led phone orders, resolved customer issues and complaints, provided outstanding service.
Opened and closed stores. Supervised 1 to 5 staff members in daily operation of the stores.
Cash handling experience including register balancing and preparing bank deposits.
Responsible for overall appearance and operation of the stores including cleaning, displays, and stock areas.
Promoted to Manager within 2 months.
Education and Training
Le Cordon Bleu, 2011 Chicago, il, United States Hospitality and Restaurant Managment, Management License Combined Studies