Rouse Hill Anglican College - Sydney // New South Wales (Australia)
Assistant Manager - Museo Restaurant & Barroom
August 2016 - Present // Quayside Isle (Singapore )
Managing emails by responding to all event enquiries or other customer queries. Handling petty cash, transportation reimbursement claims and banking of cash sales. Closing of cashier including settlement, collecting daily cash sales and completing and updating daily sales report. Following reimbursement procedures for all gift certificates and vouchers. Organised private, corporate and wedding events as well as table reservations. Created and planned special menus to cater to all of customer requirements. Talked with customers to help with doubts and to make sure of their satisfaction with the food and with the service. Informed and explained the menu to customers. Controlled the work of the bar ensuring all glasses, utensils and bar equipment is kept in excellent condition. Ensured the bar and floor inventory was completed.
Waitress - Part Time - EmBar
June 2016 - August 2016 // Quayside Isle (Singapore )
Taking food and drink orders. Serving food and drinks. Preparing for turnover of tables by clearing and setting promptly. Communicating with customers to ensure quality service and customer satisfaction. Following standard procedures for the opening and closing of the outlet. Preparing and serving of coffee and tea orders.
Waitress/Bartender - Brussels Sprouts
October 2015 - June 2016 // Quayside Isle (Singapore)
Dealt with customer payments. Cleaned the working area and equipment. Prepared and served all kind of hot and cold drinks. Kept in excellent condition glasses, utensils and bar equipment. Took drink and food orders from customers. Welcomed guests and seat them at tables. Arranged customers' reservations. Opening and closing of the restaurant. Completed daily bar inventory. Closing of cashier using Micros POS system.
Microsoft , Word, Powerpoint, Excel - Excellent
Micros , POS System - Excellent
Lavu , POS System - Excellent
Gavin Chen General Manager - The Halia at Botanic Gardens +65 9721 4641
Stephanie Chew Director - The Art of Food Pte Ltd (Museo Restaurant & Barroom) +65 9088 2098
Ivan Teo General Manager - Arteastiq Group Pte Ltd +65 9850 2654
Mr. Christopher Pearce CEO Toll Logistics +65 8218 8063 Relationship: Father