Job searching is not necessarily fun, but it doesn’t have to seem prolonged, difficult, and stressful either. Having a well-written professional resume significantly increases your chances of landing interviews and gaining new employment. However, to create such a document, you should understand what information to include and how to best present your qualifications so you stand out among the competition.
To better understand what skills, duties, and accomplishments to include in your resume, it is a great idea to study sample documents from your specific industry. Review our store manager job description for creating a resume and follow our writing guidelines as you construct your own resume to increase your chances of impressing hiring managers enough to earn an interview for the job you want.
Using a Store Manager Job Description for a Resume
Everyone who applies for a store manager position will have different work and academic qualifications. Nevertheless, there are baseline manager skills, duties, and certifications that hiring managers will want to see on your resume.
Store Manager Summary
Usually the first section employers read, your summary statement is where you pitch a few of your top relevant qualifications to convince readers to continue with the rest of your document. Emphasize skills in leadership, budget control, or profit generation to hook hiring managers’ attention.
Don’t forget to use key industry terms such as customer service, business operations, or marketing. If you want, describe yourself as goal-oriented, time-efficient, or strategic, as these soft skills are often desired for such a position.
Store Manager Education & Certification
While not always the case, most store manager positions require candidates to have some level of post-secondary education. If you have an undergraduate degree, list its title clearly. Include your university, year of graduation, and any special awards or honors you received. If your degree is not related to the position, include it anyway and list a few courses that may be applicable.
It is a good idea to list relevant training programs, career development courses, or relevant industry certifications. Whether or not you have a degree, these qualifications can help set you apart from other applicants.
Store Manager Duties & Responsibilities
Employers read your work experience section to see how you fared in previous roles as a store manager. Emphasize duties and responsibilities that showcase your skills in leadership, staff development, client relations, and business operations. Use numbers, figures, and percentages to paint a clear picture in readers’ minds of how your use of these skills may benefit their company.
While many store manager positions entail the same basic responsibilities, try to show some versatility in your descriptions. If you managed social media platforms, spearheaded advertising campaigns, or implemented a new computer program for more efficient operations, include such responsibilities to present yourself as an accomplished and resourceful professional.
Store Manager Skills
In your skills section, list your top proficiencies that directly apply to the job at hand. As a store manager, obvious skills may include leadership and customer service. If you previously worked in a specific type of store, such as retail or home goods, and are applying for a position in the same field, emphasize product knowledge and familiarity with target demographics.
In addition to these skills, incorporate in this section standard skills that apply across the board. Such skills include operations management, inventory management and analysis, and budgeting or bookkeeping.
Store Manager Resume
Denver, CO 11111
E: susanboardman@anymail P: 555-532-8579
Goal-oriented store manager with exceptional skills in leadership, marketing, and customer service. Proven record in increasing profits while reducing costs to exceed company revenue goals. Passionate about achieving both employee and customer loyalty while maintaining smooth business operations on a day-to-day basis.
Skills and Qualifications
• Leadership and salesmanship
• Business operations
• Customer service and complaint resolution
• Project management
• Budgeting and bookkeeping
• Staff development
• Inventory control
Head Manager – Sheffield General Products, Denver, CO
2013 – Present
• Manage 60 employees in a 75,000-square-foot goods center generating an average $25 million in annual sales
• Exceed company profit goals each month by 5% or more using staff incentives, customer member rewards programs, and product promotions.
• Reduce company costs by 10% over the course of two months by merging suppliers and consolidating supply needs
• Perform payroll, scheduling, and banking duties to ensure smooth operations
• Interview, hire, and train new employees in company policies concerning customer service and salesmanship
General Manager – Grouper Goods & Services, Denver, CO
2011 – 2013
• Utilized a fair and friendly management manner to supervise and assist 50 staff members in a general home products store
• Trained and scheduled employees, resolved customer complaints and inquiries, and handled all difficult or high-profit sales
• Spearheaded a progressive advertising campaign that resulted in a 10% increase in monthly profits
• Conducted monthly staff evaluations and implemented semiannual re-training and career development programs to maintain high employee performance
• Coordinated with warehouse manager, head bookkeeper, and company president to set and reach monthly budgeting goals
Store Manager – Bryant & Sons Company, Denver, CO
2006 – 2011
• Received a promotion over the course of 18 months from cashier to store manager due to excellent customer service, staff management, and salesmanship skills
• Enhanced customer satisfaction ratings from 92% to 98% with improved complaint resolution and purchase follow-up tactics
• Created and managed company social media pages to increase client base and profits with marketing strategies
• Monitored and analyzed inventory on a weekly basis and submitted orders to suppliers as needed to maintain sufficient stock
• Set target profit goals each week and monitored progress on a daily basis
Education and Certifications
Certification in Project Management and Leadership – 2010
The National Association of Business Management Professionals
Bachelor of Science in Business Administration – 2008
Colorado State University, Fort Collins, CO
How To Get Your Store Manager Resume Past an ATS
Highly competitive job markets make it challenging for jobseekers to stand out among other applicants enough to gain interviews. Now, candidates often face an additional obstacle in the application process: Applicant Tracking Systems.
With so many applications and resumes flooding in for a single open position, many companies utilize an ATS to initially filter through all of the documents. These advanced systems screen resumes to determine if they contain specific industry keywords and then give them a mathematical score for relevance. Only the resumes that score well actually reach hiring managers for their perusal.
To increase your chance of passing an ATS, look at the job description as you craft your document. The best way to use the store manager job description for creating a resume is to incorporate exact keywords, phrases, and the specific job title used in the description. Spread these keywords throughout your document, but not so much that your resume seems overstuffed with them, as that will also cause it to fail an ATS screening.
Take a look at the sample resume. The jobseeker uses the exact professional title of store manager in her summary. She also includes relevant terms in her skills section, such as “business operations,” “project management,” and “staff development.” Furthermore, she lists responsibilities common in store manager job descriptions, such as monitoring inventory, performing scheduling and payroll duties, and hiring and training new employees.
There are a few more things you can do to help your resume pass an ATS. Use a professional font and stick with a simple format. Exclude pictures, logos, and other fancy touches. Check your document for spelling errors as well; they not only look bad to hiring managers, but also may confuse an ATS enough to reject your document.
Finally, keep to the usual standard headers, such as skills, work experience, and education. Extra headings such as affiliations and memberships may be unrecognizable to an ATS. Stick to a summary statement that uses industry keywords rather than the boring and outdated objective statement.