king azoz, 2016, jedah, Human Resource Management, jedah, Human Resource Management, 3.4, Bachelor's degree program in Business Administration with a concentration in Human Resource Management
Branch Manager, 08/2016, Present, Spherion Staffing, Dayton, Ohio, , Analyzed customer needs, volume potential, discounts, price ranges and planned sales campaigns to achieve the company objectives. Managed daily operations, dealt with customers and supported and worked with the management to motivate growth. Designed, organized and managed advertising campaigns for clients and for the company. Negotiated fees to ensure positive revenue growth Managed Payroll, Implemented bonus programs Recruited high volumes of applicants using various techniques
Courtesy Clerk, September 2014, February 2016, Kroger, Dearborn, Michigan, United States, Interacted with customers on a regular basis to ensure the job was being done the right way. Did tasks that were needed to be done for the day. Cleaned and organized to insure customers were happy with their experience. Communicated on a regular basis with management.
Banaras Hindu University, 2014-2016, Varanasi, U.P., India, Personnel Management and Industrial Relations, Master, Master of Personnel Management and Industrial Relations with HR Specialization
Bay Leader, 10/20/15, 2/19/17, Blue Beacon Truck Wash, Sioux falls, South Dakota, United States, Evaluated the company environment and suggested changes to meliorate efficiency, productivity and employee positive attitude. Established systems to improve or maintaining productivity and to keep high morale. Communicated on a regular basis with management to implement and create effective work policies. Supervised employee relations. Recruited and trained personnel. Worked in temperatures ranging from -20f to 120f. Maintained the work environment and was in charge of several employees. Worked semi-outdoors (At this job we washed semi-trucks and this was done in a large bay year round with pressure washers ranging from 1,000-1,500psi and 90-110f)
Customer Support Representative, November 9th, 2013, August 3rd, 2014, HomeAway, Austin, TX, USA, Resolve customer complaints via phone or email. Create tickets for bugs by including screenshots, writing steps to reproduce and detailing user information. De-escalate heated conversations.
HR Intern, 21 June 2016, 21 July 2016, Sweden Oriflame, Noida Phase1, Uttar Pradesh, India, I Worked in Sweden Oriflame for 1 month as HR intern