Your career hinges on your ability to write a great resume. With free customer service resume templates, you can learn exceptional resume design. These real-world templates show documents that work in action. Try these great examples of winning content.
Free Customer Service Resume Templates for Industry Professionals
Learn what makes a professional customer service resume with industry-specific examples.
Find the Perfect Customer Service Resume Templates
Your resume is the key to landing the job you've always wanted; employers judge your resume before they ever meet you. Often, they make snap decisions in 10 seconds or fewer. With our customer service resume templates, you can make certain you pass. Our templates help you tailor your resume to meet industry standards. We also teach you how to integrate your personal talents to make your submission unique and individually you. While customer service jobs may be common, your resume should prove that you're uncommonly qualified.
The U.S. Bureau of Labor Statistics estimates that in the U.S. alone, over 2,700,000 customer service jobs are available. Projections show 5% growth over the next years of job industry development. You want to rise to the challenge and join that growth wave with a ready-made resume. We'll show you examples of real-world resumes that have worked for past candidates. This includes examples from various customer service fields. These samples and templates will break down the approach that's best for you. Let us show you how to make your career shine.
Retail Resume Template
For retail candidates, a customer service resume should focus on people skills. You can also mention your ability to close a sale. Whether working the register or back stock, you're still expected to deliver great customer service. With customer service resume templates, you can learn how to organize your skills. Your resume should present a positive, can-do attitude and outstanding customer focus. Retail in specific has over 4,800,000 jobs in the current market. So while growth projections hit a slower 2%, there are still opportunities to impress your way into an excellent job.
Customer Service Representative Resume Template
Customer service representatives rely on their ability to communicate, and your resume should reflect that. Use clear, concise language that conveys a personable tone. Focus on metrics. For call representatives, it's not just important to deliver service with a smile, you must also show you can meet call metrics for quality, customer satisfaction, and sales.You should also focus on team collaboration. Whether you work in a call center or in a store, you'll partner with other team members to achieve customer goals. Show this succinctly in your job descriptions and accomplishments.
Technical Support Resume Template
In your role, you need to marry technical skills and soft skills. Technical support specialists have a vital role in our current technology-driven economy. With our customer service resume templates, you can find the best way to mix your technical capabilities with other talents. Show off skills in team-building, customer service, and support to paint yourself as a problem-solving expert.Don't bog your resume down in too much technical jargon. Use engaging language that describes your accomplishments instead of listing technical skills. Be judicious in selecting a few representative technologies to showcase.
Customer Service Management Resume Template
Once you've reached a management level, your resume needs to reflect that. While you want to focus on general customer service skills, you should also spotlight other skills. Showcase team leadership, quality control, training, mentorship, and problem-solving.The U.S. Bureau of Labor Statistics cites strong growth for customer service roles. In particular, candidates with excellent computer and customer service skills should thrive. Don't hesitate to make mention of your knowledge of order entry systems, office software, and more.
Call Center Resume Template
Call center representatives may not speak to customers in person, but your communication skills still matter. This is particularly true in telemarketing. Your resume should show you can form a quick rapport with customers. Discuss how you understand their needs through conversation alone. Our customer service resume templates show you how to do this.With economic globalization, many customer service representatives work with international clients, and others find themselves even working from home. To make your resume shine, emphasize your ability to self-start in any environment. Focus on being able to operate independently as well as on a team. Employers should trust you to handle issues with minimal supervision.
Additional Popular Customer Service Resume Templates
Need more information and a few pointers on skillful resume writing? Take a look at more real-world customer service resume templates. Created by professionals in your field, these templates are sure to motivate and inspire you. Use them to learn how to show your worth as an expert customer service professional worth hiring.
Cashier/Stocker, June 2013, January 2014, Bass Pro Shops, Prattville, Al, US, *Greet and check out customers *Stock/Manage Products *Count Money and have correct till
Switchboard Resptionist, November 2016, January 2017, Maher Chevrolet, St.petersburg, Florida, United states, As a switchboard you answer phones, help customers with questions and let them know the process about the car, you show them the process to take with every situation that has to do with the car.
none, none, none, none, none, none, , I have very little experience because i'm only 15 years old
Waitress, February 2014, November 2015, Mint Indian Resturant, Brampton, Ontario, Canada
Site Manager, 12.4.16, 4.18.17, Covenant Security Services, Brighton, Colorado, United States, Dealt with client problems and complaints keeping cordial and helpful. Assisted customers by phone to detect technical problems. Supported IT employees within the company. Anticipated customers' needs and recommended products. Operated the cash register and handled return or exchange requests. Arranged contract terms, prices and revisions. Offered design drafts for customer approval.
Food Service Representative, March 26th 2015, June 23rd 2016, McDonald's, Lewiston, Idaho, United States, Maintained organization and kitchen cleanliness.
Stock Associate, 04/05/2016, Currently Employed, Nike, Orlando, Fl, United States, Assisted customers and answered all their questions about our products. Organized items, controlled inventory and cleaned the store. Informed and demonstrated products to retails stores.
Technical Support Representative, 11/20/2014, 04/13/2015, Alorica, Magna, Utah, Salt Lake County, Dealt with customers problems and complaints keeping cordial and helpful. Assisted individual customers with the use of computer software and equipment. Assisted customers by phone to resolve technical problems. Helped customers to locate articles, explained features and contrasted different models. Explained customers the terms of warranties. Anticipated customers' needs and recommended products.
Member Service Representative, 2016, 2017, Teleperformance, West Valley City, Ut, United States, Dressed children and changed diapers. Accomplished housework tasks such as cleaning, ironing, dishwashing, changing of linens and laundry. Taught children to care their own clothing and personal objects, and to organize toys and books.
Customer Service Rep, 09/13, 01/14, Adecco Staffing, Melbourne, Florida, US, Dealt with client problems and complaints keeping cordial and helpful. Trained for customer service and phone skills. Trained on the use of the telephone and computer systems. Assisted customers by phone to detect technical problems. Assisted individual customers and companies in the use of computer software and equipment, by phone and e-mail. Explained clients the terms of warranties.
Babysittter, August 2015, February 2017, Dominique Burring, Beaumont, California, United States, Maintained organization of three children, ages of 2, 4, and 9
Volunteer, January 14, 2015, May 15th, 2015, Front Street Animal Shelter, Sacramento, CA, USA, Cleaned and washed dog kennels, washed dog and cat dishes, washed animal blankets and towels
J. M. Old's Collegiate, 2020, Twillingate, Newfoundland, Canada, Average of 92.6, Grade 9, Strongsuits: English and Science.
Babysitting, June 28th, 2016, September 5th, 2016, 9 month old, Twillingate, Newfoundland, Canada, Babysat usually 5-9 hours a day, 4-6 times a week (summer job).
Veterinary Assistant, Kennel Technician, Receptionist, 06/2015, Present, Young's Animal Hospital, Titusville, Florida, United States, Anticipated customers' needs and recommended products. Trained the client service department on customer service as well as different products and services provided by the company. Recorded and reported daily observations related to health and behavior of animals. Cleaned and sanitized animal exhibits, pools, yards, cages and service areas. Assisted Veterinarian team in treatment delivery, blood draws, restraint and vaccination of animals against diseases such as Rabies and Distemper Parvovirus. Educated and instructed pet owners on at home medical care according to the specific needs of the pet.
Byron P. Steele High School, 2011, Cibolo, Texas, United States, Diploma, High School Diploma, -
Additional Customer Service Resources
Try these great resources for customer service professionals:
U.S. Bureau of Labor Statistics: Check this government agency website for great statistics and insights on customer service job growth and trends.
Forbes: 3 Hidden Trends Shaping Customer Service and Field Service in 2018: Take a look at how artificial intelligence and other technologies will shape your role in customer service.
USA Today: 5 Job Trends to Watch for in 2018: Try these insights on changing job markets in 2018.